Tuesday, 3 April 2012

Deal train station signage

I have had communication from Southeastern regarding Deal train station signage which they maintain. They agree it is in a very poor state and have informed me that I should notice an improvement soon.

Let's hope so as it does look a real eyesore!


So far nothing has been done, so here is the latest communication received from Southeastern on 1st June 2012:

I am sorry to hear you are very unhappy with the state of the station sign at Deal.

We do try to ensure that our stations are maintained regularly. However, it is clear from your comments that more needs to be done to address the issue you have raised, and I am sorry that we have failed to address the problem you discovered.

I have brought your comments to the attention of the Station Manager, Paul Harris. Mr Harris will ensure that this issue is addressed as promptly as possible.

Once again, please accept my apologies for the poor state of the station sign at Deal station. I hope that you will notice an improvement soon.

Yours sincerely

Pauline Owen

Customer Relations Officer

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